We were looking for going back to our community again and finally, our government announced the re-opening date for barbershops. We designed our guidelines according to the advice and rules announced by the Scotland Government and published on gov.uk. We could change the precautions we are taking, in the guidance of governments updates.
First of all, we would like to thank you for all your patience and support during the lockdown. It was so challenging for all small businesses and we've struggled a lot in these unknown times. After surviving 4 months of closing our doors, we are so happy to back in business again. The new way of business is also challenging for us. There will be new costs in order to protect our health and safety yet lots of limitation on our services. We've done our best to keep us all safe and we've decided not to reflect these challenges to our prices. Because we know we are not the only ones who financially affected by this pandemic. We are all in the same boat and we will do our best to survive without reflecting this to our prices.
We believe hygiene is not a luxury but a must for public health way before Covid-19, therefore Brush Barbers team have always offered impeccable hygiene to all our clients. But still, we have to add some extra precautions specifically during this pandemic. Some changes may not be desirable but please corporate with us accordingly to save our community and avoid a second peak.
We have to keep the numbers of people minimum in our shop so we won't be able to accept walk-ins, please book your appointment online before visiting the shop. We would kindly ask you to arrive for your appointment on time. This way you won't have close contact with others. If you arrive for your appointment early you could wait outside of the shop or your car until your service time. Also, every client should attend alone for their appointment. We won't able to accept visitors along with the clients. If you need to bring your kid for a hair cut, only one parent can accompany to their kid. You should supervise your kid during the service within social distancing guidelines.
When you arrive, you will use the hand sanitizer supplied in our shop. All the surfaces you could possibly contact will be sanitized prior to your appointment. You will be offered a disposable gown. All tools we are using have being disinfected between clients but in addition to that the work stations, barber chairs and common areas will be cleaned between clients. We will supply disposable tissues in case you need. There will be bins nearby every station so you could bin your tissue and use hand sanitizer.
Our barbers will wear a visor to prevent airborne transmission. First Minister Nicola Sturgeon announced that everybody should wear a mask in shops. Due to the newly updated regulations, all clients should thoroughly wear a mask before entering the shop. There will be surgical disposable masks available in our shop in case you couldn't bring any. But as this will be an additional cost we can't able to offer this including to the service price, instead, you could able to purchase your mask for £1. To avoid this cost you can bring your mask when you visit the shop.
We have card payments available in our shop and we encourage our customers to pay with a card but you are allowed to make cash payments. Our staff members will wear visor during payments.
We also had to work on the services we offer. Due to the high risk, we won't be able to offer facial, eyebrow threading, hot towel shave, head shave, beard treatments and VIP package. We won't be able to offer hair wash with any treatment so please ensure that you arrived your appointment with clean hair. Also, the government suggesting to reduce contact times so we had to reduce our service times. From now on our maximum time slot for a service will be 30 minutes. We will still be able to offer senior hair cuts but please be aware if you are in the high-risk group do not book this service.
The government guidelines also not allowing any food and drink in the shop except water in a disposable bottle, so please do not attend shop with any food or drink. Unfortunately, we won't be able to share a good cup of tea or coffee with you. This really makes us sad because we really enjoy this tradition and we will miss this one most.
Government guidelines suggesting that public toilets will be accessible but unfortunately our toilet facilities are not public and located back in the shop, at the staff area. That's why we won't be able to let our clients use our facilities until further notice.
We tried to keep our precautions at maximum in order to protect our staff and our community. This is a new era and we are all new to this. We will do our best to keep you safe and handsome :)
The current situation is really challenging and we would expect for everyone to follow these guidelines. Please be sensitive about no shows or late arrivals. We will strictly apply our booking policy in order to survive our business. Thanks for your understanding.
All these precautions are prepared based on guidelines published on the gov.uk/coronavirus-business-reopening web page. If Scotland announces different rules we will comply with them and update this page.